Salesforce System Administrators need to follow the instructions in the Slack for Salesforce Installation & Configuration Guide to install the Slack package in Salesforce, so members can then install the Salesforce app for Slack and connect their accounts. This is what we call a mature relationship. What hasn’t changed is the fact that there are two apps that connect them together: the Slack app for Salesforce and the Salesforce app for Slack. The Slackforce integration is not new, there has been a number of updates adding more functionalities throughout the years. We like to call this relationship: Slackforce.
Features like search, shared channels, apps and integrations, and pinned items make it the go-to option for teams around the world.īetter yet, your team happens to be using both Salesforce and Slack for work, you can integrate these platforms to work seamlessly between them! Slack is the #1 communication platform for business thanks to how intuitive and seamless it is to connect team members in every industry. The best way to use Salesforce to close more deals and increase customer satisfaction is by working as a team, and there’s no better collaboration hub for teams than Slack. And if there’s something you still can’t find within Salesforce’s native features, you can probably find it in the AppExchange. This is due to it being packed with features that competitors lack, like its endless customizability, powerful AI capabilities and hundreds of integrations with other services. Salesforce is considered one of the best CRM platforms in the market.
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